Very simple, no pressure. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. No goodbye from anyone, I just had to walk out. The process took 1 day. 1 Month 49. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Anonymous Employee in Chelmsford, England, I applied online. Some questions about previous experience and biggest achievements and things. I applied online. Keep typing - there needs to be at least 4 letters to match jobs. It is based on a set of scenario questions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. I interviewed at Morrisons (London, England) in Jan 2018. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. I was a little shocked by her attitude towards refunds and the store. I applied online. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. The process took 1 week. I applied online. Terms & conditions | Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Well make sure you know everything you need to do a great job. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? How to Prepare for Prison Officer Selection Test? The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Before doing the online assessments and assessment centre, ask yourself the following questions. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Professional and formal, lovely interviewer who took pride and care into listening to my answers. I was a little shocked by her attitude towards refunds and the store. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Interview was fine, took a few days to hear back from them. Again, expect to be working under time pressure. Do you help them? You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. After the interview, I was advised all candidates would be contacted the following week to let them know either way. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' 125 Morrisons Customer Assistant interview questions and 102 interview reviews. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Also asked what is your biggest achievement to date. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. 2) You witness abuse (racial/homophobic) between to colleagues. If you dont already have a CV use ourfree CV generator. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Applicants are also required to complete a work style questionnaire. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. Customer Assistant Job Openings Morrisons Newington. The video will bring to mind information you may need to draw on in the course of the day. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Remind yourself you deserve this and give it all youve got! This is another Saville test where you are being assessed on your ability to analyse written information. Generally, you have 3 minutes to answer each section. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs You wont get to see the results, but they let us know how well you would fit working at Morrisons. It's maybe not the best attitude to have if your a manager. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. They ask why your good for the role. Just a chat talking about my experiences and what department I wanted to work in. Also asked what is your biggest achievement to date. Random questions, such as asking to "sell" a random product given from a card. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. You should also be able to work flexibly, including some evenings and weekends. Online assessment first then interview. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). Anonymous Interview Candidate in Milton Keynes, England, I applied online. Give me an example of when you have had to deal with a difficult customer. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. They read from a guide for the position. You will have 3 minutes to complete each section. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. I interviewed at Morrisons in Nov 2022. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. We're Hiring! Start typing a job title, location, or team name to see matching results here. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. Expect to be analysing data while under time pressure. We will be in touch to let you know if youve been successful, usually within a week. Then completed induction alongside 5/6 other successful candidates. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. We're Hiring! If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. 1 Week 39. Online assessment first then interview. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. Happened over the phone. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Every day is challenging and fast-paced. It's why our customers keep coming back for more. Was in person. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Salary Details: Competitive salary, plus excellent benefits. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. I interviewed at Morrisons (Glasgow, Scotland). Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. I unfortunately didnt get the job though as I think I was too anxious. Would you offer a refund? Nothing stressful. In this section of your assessment day tests, you are placed in a group with other applicants. Remember, the group exercise is a test of your ability to engage in teamwork. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. I applied online. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Then contacted shortly after inviting me to an induction. I applied for the position and within a few days I heard back. The process took 1 week. All of the previous assessments have been conducted in your own familiar place. Sorry - No jobs match your search term - try a different keyword? Questions were simple and was just a way to understand your personality etc. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. Anonymous Employee in Chelmsford, England, I applied online. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Then mostly explaining the role/ asking min and max hours/ clothes size. Applied for vacancy online and received an email inviting me for an interview. Interview preparation. Morrisons jobs Store Director jobs Lidl GB jobs . Examples of achievements and good teamwork in your life. I applied online. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. They explain that the 2 cream donuts were not fresh. Free interview details posted anonymously by Morrisons interview candidates. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Job type style, self introduction and my working history and role at... And things youve got to match jobs search term - try a different keyword peak in 2020, interviewer friendly... I applied online & # x27 ; re applying for and received an email inviting to! Candidate in Milton Keynes, England ) in Jan 2018 came into shop... Just mainly based on the job type style, self introduction and my working history role! You will have 3 minutes to complete a work style questionnaire ( Glasgow, Scotland ) due to covid I... 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