Buffalo Employees of a Starbucks store in upstate New York . For the last few weeks, Starbucks has been preparing for the possible scenarios related to COVID-19 and ensuring the right plans and resources are in place, defined principally by guidance from the Centers for Disease Control and Prevention (CDC) and local public health authorities, including increased cleaning and sanitizing for all company-operated stores to help prevent the spread of all germs. The Seattle-based company urges workers to continue to follow COVID-19 self-isolation guidance, which, according to the Centers for . "People who are either doing some kind of activism or organizing outside of work.". Read below for an at-a-glance overview and, for additional details on how Starbucks is navigating through COVID-19, visit our blog. By Heidi Peiper January 18, 2022 6 min read. Starbucks partners can access comprehensive benefits information here. 21, 2021Starbucks provides stores with a toolkit on how to partner with community organizations to host popup vaccine events. Starbucks will provide up to two hours of paid time off for partners to receive each dose of . Mar. As a result, OSHA has now set a new compliance date of Feb. 9, 2022 for large employers, including Starbucks, to implement and enforce a policy that requires employees be fully vaccinated against COVID-19 or to submit to weekly COVID-19 testing and wear a facial covering. You can soon bring your reusable cups back to Starbucks. New York CNN Business . But we know the science on COVID-19 and local mandates are constantly shifting, and rather than waiting for clarity, we want to continue to take additional steps now to ensure the health and safety of our partners.. Over the next days and weeks, when it is considered safe to do so, and in cooperation with local health authorities and local governments, more Starbucks stores will be ready to serve customers in a range of ways. Apr. In a memo sent Tuesday to employees, the Seattle coffee giant Starbucks will pay all partners for the next 30 days, whether they choose to come to work or not. Starbucks says it will require its U.S. workers be vaccinated against COVID-19 or be tested weekly as of February 9, in keeping with a federal mandate as the Omicron variant advances across the . Youhave our full support when it comes to partner care,includingaccess tocatastrophepay, benefits that support your physical and mental health,as well as anetwork of partners who are all here tohelp, she wrote. open letter to partners, customers and community. In select locations without mandates, customers not wearing facial coverings can order at the drive-thru, do curbside pickup or place an order for delivery. In March 2021, Starbucks shareholders rejected an executive compensation plan for CEO Kevin Johnson in a non-binding vote, as dozens of corporations have boosted executive pay while many of their . PARTNERS | STORES | CUSTOMERS | COMMUNITIES. Apr. Starbucks is taking a number of actions to protect the health and well-being of our customers and partners (employees) and to control the spread of COVID-19 (coronavirus) in accordance with the expert guidance of the CDC and local public health authorities. The company has also provided online tools for partners, as well as their friends and family, to create their vaccine plan and easily access state-by-state vaccine distribution and availability information. The company has also begun exploring the possibility of making non-medical grade masks available for store partners. We have a clear vision for our Bridge to the Future, and we are accelerating our plans to transform our store portfolio, elevate the customer experience for this new era, and drive long-term growth. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Jul. Williams continues, Every communitys needs areincrediblydifferent. To prevent transmission and protect lives and livelihoods, Mercy Corps is providing hygiene supplies as well as vouchers, clean water filters and other assistance to vulnerable families during this crisis. New York CNN Business . While the dine-in experience has changed across all stores, we continue to serve customer needs through safe and convenient methods, including drive-thru service, digital ordering and contactless pay. To comply with the Biden administration's upcoming vaccine mandate, Starbucks is requiring its workers to be fully vaccinated against Covid-19 or undergo weekly . Heres are some of the highlights of the letter: The magnitude of managing through this situation is the single biggest challenge many of us have faced in our lifetime, and I am continually moved by your compassion for each other, our customers and our communities during this exceptionally difficult time. 16, 2020Starbucks Joins in the Efforts to Support Food Banks in the U.S. and CanadaStarbucks announced additional efforts to support food banks in the U.S. and Canada as they struggle to meet the increased demand, shortages in food donations and logistical complexities related to their operations. Starbucks chief executive officer Kevin Johnson wrote a letter to customers today detailing precautionary steps the company has already taken in response to COVID-19 and letting them know about changes they might see going forward. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Celebrating its 50th year in business, it boasts 400,000 . 0:45. Jan. 4, 2022Letter to Starbucks partners: Vaccines, testing and supporting you in next phase of COVID-19The Supreme Court strikes down the OSHA ETS vaccine mandate. Nov. 1, 2021Booster Pay information shared with partnersAll U.S. store partners who self-disclosed their vaccine information are eligible to receive 2 hours of paid time off for their vaccine booster shot. *According to the USDA, 1.2 pounds of food is the equivalent to one meal. Starbucks Corp. said it will no longer require U.S. workers to be vaccinated against Covid-19 or undergo weekly testing by next month, after the Supreme Court recently blocked the Biden . Starbucks outlines precautionary steps during COVID-19 outbreak, Navigating COVID-19 in China and lessons learned, Putting into action care and concern for partners and customers, Caring for Starbucks partners during COVID-19, Starbucks Transforms Mental Health Benefit for U.S. Employees, Starbucks offers free coffee to front-line responders, Using our scale for good around the world during extraordinary times, Starbucks provides update on recovery in China, impact of COVID-19 on U.S. Business, A letter to partners: Comprehensive partner care as we adapt to COVID-19, Starbucks partners offer support to frontline workers across Asia, donating free food and beverage, The Starbucks Foundation teams with John Krasinskis Some Good News, The Starbucks Foundation: Supporting Community Response and Resilience during COVID-19, Starbucks Support of Safe and Equitable Vaccine Distribution, Letter to Starbucks partners: Vaccines, testing and supporting you in next phase of COVID-19. Starbucks continues its support of US partners during COVID-19, extends all temporary benefits until May 3rd. We appreciate your understanding that, as a customer, your Starbucks Experience may look different as we navigate through this time together, he wrote. Give2Asia is working with nonprofit organizations across the country and is allocating funding based on urgent needs in response to the quickly evolving situation. Provided scenario-based info to store teams to report and support anyone impacted by the virus, including store closure decision-making support. USD. Continuedmental health resources, including 20 freetherapy or coachingsessionsfor partners and eligible family members through Lyra Health. Starbucks ( SBUX) says it will now extend its temporary COVID-19 benefits for its U.S. employees, including higher hourly wages for those willing and able to . As was the case in China, Starbucks will gradually expand and shift the customer experiences in stores based on a clear decision-making framework. Some couldn't go to Starbucks because of shutdown orders; others were working from home offices that weren't close to a Starbucks; others chose to stay home in an effort to avoid Covid-19. Apr. Full stop. If you are a Starbucks partner (employee), get the latest information about your benefits here. Starbucks told its employees in a memo on Tuesday that they would no longer be required to be fully vaccinated or submit to weekly coronavirus testing. All rights reserved. To support our partners in India, today we announced that The Starbucks Foundation will provide a $300,000 grant to Give2Asias India COVID-19 response fund to support immediate needs related to COVID-19, such as emergency medical supplies, PPE, emergency meals and cash assistance for vulnerable families. In response to the recent rise in COVID-19 cases and to recognize the significant efforts of the front-line responder and health care community, Starbucks gave away more than 2.2 million cups of free tall brewed coffee to front-line responders throughout the month of December to show appreciation for those keeping our communities safe during COVID-19. 15, 2020Starbucks will temporarily change to a to go model in U.S. and Canada stores Starbucks implements social distancing in stores and moves to a to go model for at least two weeks in U.S. and Canada. 8, 2020Starbucks provides update on recovery in China, impact of COVID-19 on U.S. BusinessIn an open stakeholder letter from ceo Kevin Johnson and cfo Pat Grismer filed as an 8-K, the company provided an update on business recovery in China, the impact COVID-19 has had on U.S. business and how it is well positioned financially to weather this crisis. Recommit to playing a constructive role in supporting health and government officials and mitigating the spread of COVID-19. You have my word, we will continue to stay true to Our Mission and Values, making the right decisions even when its hard, and caring for you and our customers.. For more information, please see our Customers will be able to order and pay ahead of time using the Starbucks App and pick up their order at the door or in the drive-thru. Partner Food & Beverage benefit: Whether a store partner worked a shift or not, through September 26, 2021, they are eligible to receive one free food item and one partner beverage, per day, even when not working. Since the start of COVID-19, Starbucks has provided: Jan. 18, 2021Starbucks Joins the Washington State Vaccine Command and Coordination Center (WSVCCC)Starbucks joins the Washington State Vaccine Command and Coordination Center (WSVCCC), a new statewide public-private partnership to boost vaccine distribution efforts established by Washington State Governor Jay Inslee and the Washington Department of Health. To date, the company has donated 1.2 million+ cups of coffee to first responders and health care communities. 11, 2020Kevin Johnson, Starbucks ceo, outlines steps company is taking for health of customers, partners and community Starbucks announces stores are prepared to modify operations on a case-by-case, community-by-community, store-by-store basis including store closure and limited seating based on partner safety and local directives. In a memo sent Tuesday to employees, the Seattle coffee . At least 274 of Starbucks' 9,000 company-owned U.S. stores have voted to unionize since 2021. Topics covered include: In its continued effort in prioritizing the health and well-being of partners (employees) and customers, Starbucks today announced that beginning on July 15, it will be requiring customers to wear facial coverings while visiting all company-owned caf locations in the US. Building on this commitment, Starbucks announced it will offer free coffee to front linerespondersthroughMay 3. Donates $100,000 to National Alliance on Mental Illness (NAMI) to support virtual mental health resources for front-line responders. Starbucks employees say stores are suffering shortages of some products. Updated: Mar 1, 2023 / 07:05 AM CST. Up to two rounds of isolation per quarter. 0:00. Kevin Johnson. 2023 Starbucks Corporation. Starbucks donates $10 million in grants to employees in need during coronavirus crisis. The Starbucks Foundation Donates More Than $3M Commitment to COVID-19 Relief Efforts Around the World: The Starbucks Foundation today announced it will donate more than $3 million to support global COVID-19 relief efforts around the world, designed to partner with key organizations in order to ensure those who need the most help get it. Starbucks partners who are sick or need to be quarantined wont have to choose between working or taking care of themselves, wrote Rossann Williams, evp and president, U.S. company-operated business and Canada. Starbucks will require all of its US workers get vaccinated against COVID-19 or test weekly for the virus. With coronavirus cases surging across New York State, employees at the only company-owned Starbucks store that is unionized staged a walkout on Wednesday to protest what they say are . I woke up with a sore throat, is this going to prevent me from working when I do the covid coach? Apr. Starbucks has closed its cafes in the United States and Canada for two weeks because of the spread of coronavirus, reducing services to drive-thru and delivery only. Jun. To find a store that is open near you, visit the store locator on Starbucks.com or the Starbucks app for locations and hours. 7. Expedited Starbucks Cup Fund grants for partners experiencing financial hardships due to the COVID-19 pandemic. Im proud to work in a company that is dedicated to help us as partners, said Juan Miguel Ortiz Machuca, a Starbucks in Puerto Rico who is not a stranger to disaster and loss. Please sit back, get yourself a beverage, and enjoy your stay. 3 Min Read. Starbucks' revenue rose 8% to a record $8.7 billion, but that also fell short of analysts' expectation of $8.79 billion. Starbucks joins Seattle business and community leaders to provide support and resources through COVID-19. As we all know, the situation with COVID-19 is extremely dynamicand wewill continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities, wrote Rossann Williams, executive vice president and president, U.S. company-operated business and Canada. 400,000 front-line responder and deployed troop care packages as part of a coalition of partners with nonprofit Operation Gratitude. More than $1M in local grants to support COVID-19 relief efforts in Canada and U.S. communities like Seattle and New York. Today, in a letter to Starbucks partners (employees), CEO Kevin Johnson outlined the companys transition to a new phase of operations in the U.S., best described as monitor and adapt, based on experience in China during COVID-19. We strongly encourage our partners to receive the COVID-19 vaccine. Starbucks continues to take action in responding to COVID-19, on Friday announcing the company would temporarily move to a drive-thru and delivery-only model in the U.S. and Canada and pledging to pay partners until April 19 regardless of whether they go to work. In addition, the company also confirmed it will pay U.S. partners for the next 30 days, even if they choose to stay home. This much I know is true: connection and community are fundamental to humanity. Jan. 5, 2021Starbucks gives 2.2M cups of free coffee to front-line responders in December Starbucks update in midst of winter surge: Since March 2020, The Starbucks Foundation has donated more than $1 million to support front-line responders, including delivery of personal protective equipment, essential medical items, care packages and handwritten letters and support for emergency assistance including mental health resources for first responders and health care workers. You can learn more about NAMIs initiative to support the mental wellness of front-line responders at nami.org/frontlinewellness. Our commitment to you is that we will continue to make proactive decisions that are grounded in transparency and science for our partners and the people we serve. May 21, 2020Building a Bridge to Our FutureLeadership letters to partners reiterate the need for Starbucks to be prepared as the public comes out of isolation and people crave connection and community. Mar. As part of Starbucks commitment to taking care of our partners when they need it most, Starbucks is contributing $10 million to establish the new Starbucks Global Partner Emergency Relief Program for partners facing extreme hardship as a result of COVID-19. Read more aboutthis andother current Starbucks partner benefits during COVID-19, Starbucks will pay all partners for the next 30, In addition to expanded catastrophe pay, Starbucks, We are pausing the use of all seating, including both the caf and patio areas, Customers can still walk up and order at the counter, through the order ahead feature in the Starbucks app, via the drive thru and use delivery, We will have amodified condiment barinallstores, You may see modified order ahead handoff areas on a store-by-store basis, Temporary closures for company-owned stores in high-social gathering locations, such as malls and university campuses, Temporary store closures or reduced operating hours in communities with high clusters of COVID 19 cases. As COVID-19 restrictions ease in more cities and states, Starbucks plans to reopen 85% of its U.S. coffee shops, but with new protocols such as mobile ordering, contactless pickup and cashless . Today, in a letter to stakeholders, Starbucks president and ceo Kevin Johnson and Starbucks chief financial officer Pat Grismer shared more specifics in how the company is accelerating the transformation of the customer and partner experience. Starbucks is no longer requiring its U.S. workers to be vaccinated against Covid-19, reversing a policy it announced earlier this month. In Seattle, The Starbucks Foundation helped to launch the citys COVID-19 Response Fund in early 2020, and has invested more than $1 million in organizations across our hometown. We encourage all partners to get vaccinated to protect themselves and their communities, and have contingency plans in place for those who are exposed or test positive for COVID-19. Starbucks continues to work with and closely follow guidance from the CDC and local health authorities, with the health and well-being of our partners and customers as our top priority. Reach to Indian tea and coffee communities. 8, 2021Hardship grants for partners announcedAnother resource available to partners is the companys CUP Fund, which provides grants for partners experiencing financial hardships. Mar. Apr. In addition, the company remains committed tomaintaining ongoingsafety protocolsin every store, including mandatory facial coverings, restricted seating, increased cleaning, pre-checks, shields and guards,andmore. This new grant to Give2Asia will further complement existing COVID-19 prevention work underway in partnership with Mercy Corps in Indias origin communities, which has reached more than 110,000 people in Indian tea and coffee communities since the program began last year. The coffee chain launches a global partner emergency relief program and is committing $10 million to . In continuing our commitment to prioritizing partner care and safety . 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